Terms and Conditions
General terms and conditions
LAST UPDATED: 01/21/2025
OVERVIEW
This website is operated by Mirelli & Co. Throughout the site, the terms “we”, “us” and “our” refer to Mirelli & Co. Mirelli & Co offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing anything from us, you are joining our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including but not limited to users who are browsers, vendors, customers, merchants and/or content creators.
Please read these Terms of Service carefully before using our Website. By accessing or using the Site, you agree to be bound by these Terms of Use. If you do not agree to all the terms of this agreement, you may not use the services offered by Van Halen Mode. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or resources added to the current store are also subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. If you continue to use or visit the website after changes are posted, you agree to be bound by those changes.
Our store is hosted by Shopify Inc. which provides us with the e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - TERMS AND CONDITIONS ONLINE SHOP
By agreeing to these Terms of Use, you represent that you are at least of legal age or that you are of legal age and have given us permission for one of your minors to use this website.
You may not use our products for illegal or unauthorized purposes or violate any laws in your jurisdiction (including, but not limited to, copyright laws) when using the Service.
You may not transmit worms or viruses or other code of a destructive nature.
Violation of any of the Terms will result in immediate termination of our Services and possible notification of authorities.
SECTION 2 - GENERAL TERMS AND CONDITIONS
We reserve the right to refuse service at any time and for any reason.
You understand that your Content (excluding credit card information) may be transmitted unencrypted and may involve (a) transmission over different networks and (b) modifications to accommodate the technical requirements of connecting networks or devices. Credit card information is always transmitted over networks in encrypted form.
You agree not to reproduce, duplicate, copy, sell, resell or in any way exploit any part of the Service, use of or access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this Agreement are for convenience only and are not intended to limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We accept no responsibility if the information on this website is not accurate, complete or current. The material on this website is for general information purposes only and should not be used as the sole basis for making decisions without consulting primary, more accurate, complete or current sources of information. Any reliance on the material on this web site is at your own risk.
This web site may contain certain historical information. Historical information is necessarily not current and is for reference only. We reserve the right to change the content of this website at any time. However, we are under no obligation to update the information on our website. You agree that it is your responsibility to keep abreast of changes on our website.
SECTION 4 - CHANGES TO SERVICES AND PRICES
The prices of our products are subject to change without notice. We reserve the right to change or discontinue the Service (or any part or content thereof) at any time without notice. We will not be liable to you or any third party for any changes, price changes, suspension or discontinuance of the Service.
SECTION 5 - DELIVERY
Van Mirelli & Co Shipping Policy.
At Van Halen Mode, we are committed to providing free and efficient shipping services to our customers. Here is all the important information about our shipping policies.
Free shipping within the entire USA.
Additional charges:
There are no shipping charges for all orders within the USA....
Customer-oriented:
- Our goal is to offer you free and efficient delivery.
Processing and transit time :
Order Deadline:
- To be considered for processing, orders must be received by 23:00 (GMT+01:00) Central European Standard Time (Amsterdam)
Processing time:
- Orders are usually processed within 1 to 2 business days, and this processing takes place Monday through Friday.
Shipping time:
- Once shipped, delivery usually takes 5-7 business days. Shipping takes place Monday through Friday.
Possible delays:
- We strive for prompt delivery, but factors such as weather or holidays may cause delays. Customers will be notified of such circumstances.
Delivery Restrictions :
Availability:
- Shipping is currently only available within the USA.
Shipping service provider
Cooperation with our own delivery system:
- We use our own delivery system for reliable and timely deliveries.
Order Status Tracking:
Customers can view the delivery status of their order via a tracking number in the shipping confirmation.
SECTION 6 - REFUSE DELIVERY.
If an order is refused during delivery, you will be responsible for the cost of returning and processing the item(s) from your order. The cost for restocking is $15 per order.
If an item is taken to a pickup point (after you were not home) and you have not picked it up within the agreed time frame, this will be considered as an order refusal.
SECTION 7 - RETURN POLICY
Return policy at Mirelli & Co
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Return period: 30 days from the date of delivery.
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Refund processing time: 10 working days from receipt of the return.
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Return fee: $15.
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Full return address: For exact return address, please contact us at support@mirelliandco.com.
At van halen fashion, we value the satisfaction of our customers and strive for a clear and fair return process. The purpose of this policy is to inform you of our procedures for returning products and requesting refunds.
Return Period: Returns are accepted within 30 days of the delivery date.
Reasons for Returns: We accept returns under the following circumstances:
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Order cancellation: You can cancel your order before it is shipped. Once shipped, the order cannot be cancelled.
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Damage upon receipt: If your product arrives damaged, please contact us immediately. We will give you instructions on how to proceed with the return.
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Production error or defect after use: If you discover problems with the production or functionality of your product, please contact us. We will offer an appropriate solution such as replacement or refund.
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Purchase regret: If you regret your purchase, you may return the product in its original condition within 30 days of delivery. You are responsible for the cost of return shipping.
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Exchange: If you wish to exchange the product, please contact us. We will give you instructions on how to do this.
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Wrong product received: If you receive the wrong product, please contact us immediately. We will arrange a quick resolution.
Start a return: Follow these steps to start a return:
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Contact us: Send an email to support@mirelliandco.com with your order number and the reason for the return. If necessary, include clear photos of any damage or problems.
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Suitable for return: Our customer service team will respond with instructions on how to return the product.
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Return with shipping: Send the product to the address provided. Make sure the product is well packaged to prevent damage in transit.
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Inspection and processing: Once we receive the returned product, we will inspect it for condition and reason for return. We will process the refund or exchange according to this procedure.
Refund Process: Refund will be made in the same way as the original payment method.
Important Note: We commit to a fair and transparent return process based on delivery date, not purchase date. If you have any questions or comments, please contact our customer service team.
SECTION 8 - PRODUCTS OR SERVICES (if applicable).
Certain products or services may only be available online through the Website. These products or services may only be available in limited quantities and can only be returned or exchanged in accordance with our return policy.
Every effort has been made to ensure that the colors and images of our products displayed in the store are as accurate as possible. We cannot guarantee that the colors will display correctly on your computer screen.
We reserve the right, but have no obligation, to restrict the sale of our products or services to any particular person, geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of products or services we offer. Any product descriptions or product prices are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.
We do not guarantee that the quality of any products, services, information or other materials you purchase or receive will meet your expectations or that any errors in service will be corrected.
SECTION 9 - ACCURACY OF BILLING AND ACCOUNT INFORMATION.
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household or per order at our sole discretion. These restrictions may apply to orders from or under the same customer account, the same credit card, and/or orders with the same billing and/or delivery address. If we change or cancel an order, we will attempt to notify you via the email address and/or billing address/phone number you provided with the order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases from our store. You agree to promptly update your account and other information, including your email address and credit card number and its expiration date, so that we may complete your transactions and contact you as necessary.
SECTION 10 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we have no control or influence. You acknowledge and agree that we provide access to these tools “as available,” without warranties, representations or conditions and without any endorsement. We assume no liability arising out of or related to your use of optional third-party tools.
Your use of optional tools offered through the Website is at your own risk and discretion and you should ensure that you are familiar with and agree to the terms on which the tools are offered by the relevant third party providers.
We may also, in the future, offer new services and/or features through the Website (including the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Use.
SECTION 11 - LINKS TO THIRD PARTY PROVIDERS.
Certain content, products and services available through our Service may contain third-party material.
Third party links on this Website may direct you to third party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy, and we do not warrant and are not liable or responsible for any third-party materials or websites or other third-party materials, products or services.
We shall not be liable for any damages or harm in connection with the purchase or use of goods, services, resources, content or other transactions in connection with third-party websites. Please read the third party's policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions about third party products should be directed to the third party.
SECTION 12 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit creative ideas, suggestions, proposals, plans or other materials to us online, by email, by post or otherwise (collectively, “Comments”) in response to our solicitation (e.g., a review) or without a solicitation, you agree that we may edit, copy, publish, distribute, translate and otherwise use any Comments you submit to us without restriction at any time in any medium. We are under no obligation to (1) keep Comments confidential, (2) pay a fee for Comments, or (3) respond to Comments.
We have the right, but not the obligation, to monitor, edit or remove any Content that we, in our sole discretion, deem to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene or otherwise objectionable, or that violates the intellectual property rights of any party or these Terms of Use.
You agree that your comments will not infringe the rights of any third party, including copyright, trademark, privacy, personal or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise unlawful, offensive or obscene material or computer viruses or other malware that may interfere in any way with the operation of the Service or any related website. You may not use a false email address, impersonate anyone other than yourself or otherwise mislead us or third parties as to the origin of any comment. You are solely responsible for the comments you make and their accuracy. We accept no responsibility or liability for any comment posted by you or any third party.
SECTION 13 - PERSONAL INFORMATION
Provision of personal information through the Shop is subject to our Privacy Policy.
SECTION 14 - ERRORS, INACCURACIES AND OMISSIONS.
Occasionally, information on our Website or Service may contain typographical errors, inaccuracies or omissions, which may relate to product descriptions, prices, promotions, offers, product shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel an order if information on the Service or any related website is incorrect at any time without notice (including after you place your order).
We assume no obligation to update, modify or clarify any information in the Service or on any related website, including but not limited to pricing information, unless we are required to do so by law. No update or renewal date specified in the Service or on any related website should be construed as an indication that information in the Service or on any related website has been changed or updated.
SECTION 15 - PROHIBITED USES
In addition to any other prohibitions contained in the Terms of Use, you are prohibited from (a) using the Site or its contents for any unlawful purpose; (b) inducing others to engage in any unlawful activity; (c) violating any international, federal, state or provincial regulations, rules, laws or local ordinances (d) infringing our intellectual property rights or the intellectual property rights of others (e) harass, abuse, defame, slander, denigrate, intimidate or discriminate against others on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability f) provide false or misleading information; (g) upload or transmit viruses or other types of malicious code that in any way disrupt or have the potential to disrupt the functionality or operation of the Service or any related website, other websites or the Internet; (h) collect or track the personal information of others (i) for spam, phishing, pharm, pretext, spider, crawl or scrape; (j) for obscene or immoral purposes; or (k) interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses.
SECTION 16 - DISCLAIMER OF WARRANTY; LIMITATION OF LIABILITY
We do not warrant, represent or guarantee that use of our Service will be uninterrupted, timely, secure or error-free.
We do not guarantee that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that we may from time to time remove the Service indefinitely or discontinue the Service at any time without notice.
You expressly agree that your use of or inability to use the Service and/or Products is at your sole risk. The Service and all products and services made available to you through the Service are provided (unless expressly stated by us) “as is” and “as available” for your use, without representations, warranties or conditions of any kind, either express or implied, including any implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
In no event shall Mirelli & Co, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or direct, indirect, incidental, punitive, special or consequential damages of any kind, including but not limited to lost profits, lost revenues, lost savings, loss of data, replacement costs or similar damages, whether based in contract, tort (including negligence) strict liability or otherwise, arising out of the use of the Service or any product obtained through the Service, or for any other claim related to the use of the Service or any product, including but not limited to errors or omissions in Content or loss or damage of any kind incurred as a result of using the Service or any Content (or product) posted, transmitted or otherwise made available through the Service, even if advised of the possibility of such damages. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions is limited to the maximum extent permitted by law.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold Mirelli & Co and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents referenced herein, or your violation of any law or the rights of a third party.
SECTION 18 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void or unenforceable, such provision shall nevertheless remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severable from these Terms of Service, and such determination shall not affect the validity and enforceability of any other provision.
SECTION 19 - TERMINATION
The obligations and liabilities of the parties arising prior to the date of termination shall survive termination of this Agreement in all respects.
These Terms of Use will remain in effect until terminated by you or by us. You may terminate these Terms of Use at any time by informing us that you no longer wish to use our services or if you no longer use our website.
If, in our sole discretion, you fail or we suspect that you fail to comply with any term or provision of these Terms of Use, we may also terminate this Agreement at any time without notice and you will remain liable for all amounts due up to and including the termination date; and/or you may be denied access to our Services (or any part thereof) accordingly.
SECTION 20 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.
These Terms of Service and any policy or operating rules posted by us on this Site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding all prior or contemporaneous agreements, communications and proposals, oral or written, between you and us (including, without limitation, all prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service will not be construed against the author.
SECTION 21 - APPLICABLE LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.
Any dispute, controversy, difference or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms of Service, including the existence, validity, interpretation, performance, breach or termination thereof, or any dispute relating to non-contractual obligations arising out of or in connection with these Terms of Service, shall be submitted to and finally resolved by arbitration under the United Kingdom's governing law in effect at the time notice of arbitration is filed. This arbitration clause shall be governed by the laws of the United Kingdom. The place of arbitration shall be the United Kingdom. The number of arbitrators shall be one. The arbitration shall be conducted in the English language.
SECTION 22 - CHANGES TO TERMS OF SERVICE.
You may review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. Your continued use of our website or the Service following the posting of changes to these Terms of Use will be deemed your acceptance of those changes.
SECTION 23 - REVIEWS
Visibility of reviews.
Visible reviews on our website are part of our monitoring policy. This means that every review you read is checked for authenticity by an expert:
- Matching an order with the review. The person posting the review must have placed an order on this platform.
Negative reviews
Negative reviews are not displayed on our website. However, reviews will be evaluated and the person responsible for the review will be contacted to find an appropriate solution.
SECTION 24 - CONTACT INFORMATION
Have a question? We are here for you 6 days a week and will answer all your questions!
If you want to return a product or have a question, we are here for you!
In addition to filling out the contact form, you can contact us in several ways, see below: